Friday, April 18, 2008

Moving Your Refrigerator Is A Hazard?

Last call of the day.  It's been a long, long day and our most experienced Tech Dave goes in to check out a Roper Refrigerator.  Roper is a small brand name made by Whirlpool and doesn't cost much to repair or even buy a new one.  So here's the situation.

The Frig was initially checked only to find it completely gone.  No cooling at all. 

Dave pulls the refrigerator out and goes to the back to check the heart (compressor) of the Roper. Bad news, compressor is shot.  It's gonna be expensive to fix because a whole new compressor would have to be installed.  With the customer an option of fixing an out of date Refrigerator or just replacing it with a new one he decides to replace.

Dave urges this for MARS doesn't like fixing anything if the customer isn't comfortable with it. And under this situation with a compressor failure the decision is, get a new one.  

So just push the Roper refrigerator back and write up a Service Call, right?  Not so fast.

Upon pushing the refrigerator back the water line that is not a plumber's line (Found at the MARS Parts Store) or a stainless steel water line (Also found at the MARS Parts Store) busts and water begins to immediately spray out of the line.  Dave responds grabbing the line and kinking it to stop the water, why?  Because no water shut off was behind the refrigerator. A water shut off is a faucet type or turn knob assembly that cuts and turns the water off from the wall.  This was not behind the refrigerator.  Instead the line traveled under the house which is also a plumber's hazard because if the line leaks under the house no one will ever know until someone goes under the house to see water everywhere.  This is why it is a plumber's hazard. Most refrigerators equipped with Ice Makers or Water have a line hooked up in the back and a shut off just in case something like Dave's situation occurs.  This allows the customer to simply pull the appliance out and shut off the water from the wall.  So anyone without a shutoff get a MARS Tech to come out and install at least a push-in water cut off.  This will be to your advantage.  So back to the hazard, Dave went outside and turned off the water to the house to stop the water leak.  

So simply moving the refrigerator wasn't simple at all.  It became a hazard quickly.  So if you don't have a water cut off behind the refrigerator get one installed.  Better safe then a flooded house.  And beware of moving your refrigerator.  Make sure you have the correct water line installed along with a good water cut off.  Then you can do all the spring cleaning you want without water getting in the way.  

Call MARS and we'll get you hooked up with all the water lines and cut offs you need today!

1 comment:

LilMilyunr said...

This is commonly overlooked or forgotten about because the water line is behind the refrigerator. "Out of sight, Out of mind." Older water hoses may have rubber seals that are starting to wear down and slowly leak. If you have hardwood, or even if you don't, take the time to check it out. While you're at it, take the time to clean underneath the fridge. This will help to prevent things from being sucked into the condenser fan, which is located in the back of the fridge.