Sunday, February 22, 2009

Maintain your appliance!

Your car needs an oil change every 3000 miles or so. Your computer needs to be defragmented once in a while. You should check your credit report annually. All these things have one thing in common. Maintenance. Your appliances should be maintained as well. But, most of my customers have no clue of what to do. You're rarely told by the salesman, and the owners manual is usually vague at best. So, that's what this post is about.

Dishwashers - Not cleaning well? Leaving white film on dishes? It might be a bigger problem, but have you cleaned it recently? Occasionally? Ever? Use Dishwasher Magic. You can pick it up at our Parts Store. Do not use with dishes in dishwasher. Take the cap off. Find a place on the bottom rack, usually in your silverware rack, to place the bottle upside down. Start `er up. It’s that simple. Please read the directions on the bottle before using this product.

Washers - Washer Magic is a liquid you can use for top loaders to help disinfect and clean your washer. For Front Loaders, Affresh is the best out there. It’s like an Alka-Seltzer tablet that’ll disintegrate during the wash. As I said before, please read all instructions before using this product.

Dryers - Clean the lint trap. Period. Every time. If the lint trap is cracked or broken, get a new one at our Parts Store. Check the vent on the back of the dryer. Is it crushed, cracked, or even connected? Check the velocity of the air coming from the exhaust vent on the outside of your house. Is it weak, not hot (even thought the dryer heats), or not even coming out? If you answer yes to any of these questions, it might be time to give us a call.

Refrigerators - Change your filter! This can be a "flood" of a lesson if you wait too long. Sediment builds up inside the filter over time and the water pressure may cause the filter o-ring to rupture. The fins on your coils may also need to be cleaned. They're located differently on different models. Due to electrical, freon, and water lines, we suggest allowing a professional to clean your coils.

Stoves - Keep it clean. Use CeramaBryte for ceramic cooktops. There are many products available to clean the oven's interior.

Garbage Disposals - You can use Plink. Little caplets that you drop down into the disposal and grind up to disinfect and clean the interior.

There are many cleaners out there. These are the ones we recommend. Some cleaners may work better in different scenarios. Read the instructions before using any product. All of the products listed, along with several others not mentioned, can be purchased at our Parts Store. Thank you for your time and I hope this has been helpful.

Sunday, February 15, 2009

Fix It Yourself - Continued...

Ok, so I don't blame anyone who tries to fix it themselves. But, does it save you money in the long run? The odds aren't in your favor.

A week after writing the previous article, we had a customer who had an appliance problem. He bought several parts from our store that added up to be over $130. The parts did not fix the problem. Since the parts were electrical, they were also non-returnable. Although he knew this prior to purchasing the parts, he was trying to save himself some money. Finally, he decided to pay the Service Call and have our techs diagnose his problem.

Within minutes, the tech had found the problem, and it had nothing to do with the appliance. The customer had a small electrical problem within the plug in the wall. Now that the customer had to pay a Service Call, he was close to $200. This is just a classic case of how a Service Call can save you money. He chose to repair the problem himself, and the cost of the Service Call with his repair was about $75. A lot better than $200, huh?

Our technicians are trained and professional. Put the liability on us. We guarantee our work and our parts. If you'd like to fix it yourself, you can visit our Parts Store in Murfreesboro, TN. We're located at 855 W College St, Suite W. We're in the Maple Leaf Village complex across from the skating rink. If you're in need of directions, please visit our website, www.marsboro.com.