Saturday, August 16, 2008

Sometimes Waiting Pays Off

Today we're talking about your appliance problems and what to do when trying to get them repaired.  Well for one hopefully you've found your Appliance Tech or Company that you like.  If not then call MARS for we are a BBB member and have an outstanding record with our customers.  In fact we have many returning customers on a daily basis.  Our phone # is 615-890-4334 and operations will be glad to give you the spectrum of the whole operation and how we work and what it costs.

So with that out of the way we move on to the patience factor.  All companies are not the same. In fact only 5 Appliance Companies in all of Middle Tennessee are registered with the BBB. And we are the only company that advertises the BBB logo in our ADS.  Why is this important? Because by becoming a member with the BBB, the company is telling it's customers that they are trusted not only by an accredited agency but by customers all around.  The BBB will not list any companies that have violations or repeat issues with customers on its site or let that company use its logo.  Other online venues to research are Angie's List.  Another very prominent agency that recognizes good service.  By being a member of the BBB you can rest assured that your wishes will be followed when it comes to the repair of your appliance.

Now with good service comes a good following.  Busy companies with the BBB are a good sign. Say you call and want service TODAY! and the company is with the BBB or has a very good track record with your friends or co-workers.  What do you do?  You wait for service that you can trust and depend on. Watch out for the scammers of the service industry for they not only taint the industry with bad press but take your money and run.  Last thing you want is to not only be hindered by your broken appliance but to get into a thicker situation because you couldn't wait a day or even two.

Things can be done like putting ice in your refrigerator to keep the milk cold or a cooler full of ice to keep the ice cream hard.  Go to the laundromat and wash a thing of clothes or two.  Wash your dishes by hand if you can't have the automatic one working.  Eat foods that don't need to be cooked or go out to eat and grab some food if your stove is out.  

So I promise if you wait then your worries won't grow, they'll only be fixed.  

CALL MARS and get set up today for your appointment.  Ask us about our BBB membership and we'll be happy to explain to you our status compared to others.  When it comes to service there's no other appliance company on this planet that can match ours.