Wednesday, January 28, 2009

Can I fix it myself? Won't I save money?

Yes. We are people, just like you. So, it is possible for you to fix it. And, if done correctly and safely, you and your appliance may live to see another day. However, we are professionals. The flip side to that question is --- No.

A lot of the time I go out on a Service Call and meet people who have attempted to fix what they thought was wrong. So, they've spent a couple of hours or more diagnosing and disassembling the appliance, then they've paid for the part (which is most likely Non-Returnable), and then installed the part and reassembled the machine to find out it's not the problem. I've seen this scenario many times.

"Well, if my dryer isn't drying, isn't it the element?" Maybe, but there are SEVERAL other components less expensive than the element that might be the cause.

"My washer makes a noise. I think it's the belt." Could be, but most of the time, it's not.

The point is: We can save you money. By letting us repair your appliance, we are liable for your appliance. Our parts come with a one year warranty. Our technicians are trained to repair other possible problems that you might overlook. We don't just fix the problem, we repair your appliance and, most of the time, can perform preventative maintenance at no extra cost.

The next time you have an appliance problem, let us offer you Service Beyond. Going back to the original question; We can order almost any part for any residential appliance. So, if you can fix it yourself, bring your model number, part number, or even the part down to our Parts Store and we'll be able to find the part you need. Our Parts House is located at 855 W. College St, Suite W, Murfreesboro, TN, 37129 in the Maple Leaf Village complex.